CARONYX Group
Need help? Help & Support
Need help? Help & Support

Pricing & Service Options

Clear pricing for your next move.

Choose Item Delivery, Small Moves, or Labor Only. Enter accurate job details to see the current price for eligible jobs and continue through booking. Requests flagged for Dispatch review will be identified before confirmation.

01 · DELIVERY

Item Delivery

Items + route
Furniture, appliances, and store or marketplace pickups priced for your specific items and route.
  • Item type, quantity, and size
  • Pickup and drop-off distance
  • Stairs and access conditions
  • Eligible helpers and extras
01 · DELIVERY

Item Delivery

02 · MOVING

Small Moves

Move size + route
Apartment, room, and storage moves with transport and the crew required for your job.
  • Move size and item details
  • Pickup and destination access
  • Transport and moving crew
  • Available assembly and extras
02 · MOVING

Small Moves

03 · HELPERS

Labor Only

Crew + hours
Loading, unloading, and moving help at your location. You arrange the truck or transport.
  • Selected crew and booked hours
  • Loading, unloading, or in-place help
  • Stairs and access conditions
  • Truck and transport not included
03 · HELPERS

Labor Only

How your quote is calculated

The calculator uses a complete description of the job to return the appropriate service, crew, access options, and current price. Standard eligible jobs can continue through booking; exceptions are identified for Dispatch review.

Items & size

List each item, its quantity, and its size. Include bulky, heavy, fragile, or unusual pieces. Measurements and clear photos can help Dispatch review a job when more information is needed.

Route & locations

For Item Delivery and Small Moves, provide the pickup and destination details. Distance, additional stops, and the requested scope affect the quote. Labor Only is help at your location and does not include transport.

Stairs & access

Describe access at both ends: floor, stairs, elevator availability, parking, loading areas, and the distance between the vehicle and the items. Building restrictions or narrow doorways may require review before booking.

Crew & booked time

Choose the help your job requires. Labor Only is based on the selected crew and booked hours. Additional helpers or time can affect the price; include them in the request instead of assuming they are included.

Assembly & disposal

Request assembly, disassembly, or disposal only where offered for the selected service. Identify the items and work needed. Extras are not automatically included, and Labor Only does not include transport or disposal.

Scheduling preferences

Use the timing options available in the quote flow. A Flexible preference allows more room to coordinate timing; a Priority request asks for more time-sensitive service. Availability, arrival arrangements, and any price difference must be confirmed.

Have these details ready

  • Your item list, quantities, sizes, and any special handling concerns.
  • Pickup and destination details for transport, or the work location for Labor Only.
  • Stairs, elevator access, parking, loading restrictions, and long carries.
  • Your preferred date or timing, crew needs, and requested extras.
  • Any store pickup requirements, seller coordination, or building access instructions.

From quote to confirmed booking

  1. Configure your job. Choose the service and enter accurate details. Review the price as your selections change.
  2. Check the scope. Confirm the route or hours, item list, crew, access, and extras before continuing. The calculator guides eligible jobs from price to booking; a request flagged for Dispatch review must be confirmed before service.
  3. Complete the booking steps. Follow the instructions shown and keep your confirmation or reference. Treat the booking as confirmed when CARONYX provides confirmation.

Changed plans? Adding items, stops, stairs, hours, helpers, or extra work can change the quote and may require a revised booking. Ask Dispatch to review the change before service. A support request is not confirmation that a booking change has been approved.

Choose the service that fits

Item Delivery is for transporting specific items. Small Moves is for a smaller move with transport. Labor Only is for loading, unloading, or moving items in place when you arrange any transport.

Questions? Start with Help & Support

Have an unusual item, an access question, or need help with your quote or booking? Open the Help & Support chat on this page.

  1. Choose Customer.
  2. Select A booking I already have or This quote / a new booking for guided help.
  3. For further assistance, choose I need CARONYX Dispatch and follow the prompts to create a support case.

Include your booking or quote reference, if you have one, and explain the issue or requested change. Keep your case reference for follow-up. Dispatch can review the context; creating a case does not guarantee an immediate response.

More answers: Customer FAQ · Cancellations & rescheduling · Damage & claims.

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